We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data.
Throughout this document, “we”, “us”, “our”, “ours” refer to ShipGlobal.in. Wherever we have said ‘you’ or ‘your’, this means YOU
ShipGlobal.in (Ship Global Express Private Limited) is a company incorporated and registered in India. ShipGlobal.in is engaged in the business of facilitating selling, marketing and retailing products (“Business”) through the e-commerce websites and mobile applications (“App”) both developed and owned by ShipGlobal.in and/or its parent company, and/or its affiliates (Website and App collectively referred to as “Platform”) or offline stores / events to conduct its Business.
We play the role of a Data Controller when we collect and process Personal Data about you.
We play the role of a Data Processor when we collect and process Personal Data on behalf of another Data Controller
We commit to protecting your privacy and hence our Personal Data handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations
The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the app, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with SHIPGLOBAL.IN, and generally maintain your accounts with us. We also use this information to customize your experience and improve SHIPGLOBAL.IN.
We receive and store any information you provide while using SHIPGLOBAL.IN or give us in any other way. You can choose not to provide certain information, but then you might not be able to use SHIPGLOBAL.IN. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses our Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
Categories of Personal Data collected and processed by us are as follows;
We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:
We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the SHIPGLOBAL.IN.
We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with SHIPGLOBAL.IN.
We use your personal information to communicate with you in relation to SHIPGLOBAL.IN via different channels (e.g., by phone, e-mail, chat).
We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
We are permitted to process your Personal Data in compliance with applicable laws and regulations by relying on one or more of the following lawful bases:
Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers used. Likewise, Mobile Apps use requisite permissions and SDKs. These are used to make Websites & Apps work, or work more efficiently, as well as to provide information to the owners of the website/ App.
Below are the categories of cookies used on our website along with a description of what they are used for
Strictly Necessary: These cookies are needed to run our website, to keep it secure if you are logged on and to obey regulations that apply to us.
If you are a customer, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private.
Functional: These cookies are used for remembering things like:
These cookies tell us how you and our other customers use our website. We combine all this data together and study it. This helps us to:
Most web browsers allow some control of most cookies through the browser settings. Please note disabling the ‘Strictly Necessary’ cookies may cause certain parts of our website to remain inaccessible to you.
We use other tracking mechanisms in addition to the above
ShipGlobal.in app contains third party SDKs that collect personally identifiable information (PII). They use this information to better target users or provide elements of our products & services on behalf of us. These third-party sites have separate and independent privacy policies. Links to the Privacy Policies of the third-party service providers used by our application are given below:
We might also disclose your Personal Data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process, to protect the safety of any person, to address fraud, security, or technical issues, or to protect our rights or the rights of those who use our products & services.
We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical, and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Data in line with our policies.
Our website is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Data to us. We or our associates /affiliates do not knowingly collect information from minors.
We understand that when you interact with ShipGlobal.in, you have rights over your Personal Data. These rights involve providing reasonable steps to allow you to access your personal data, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue by means of support@myShipGlobal.in.com.
For any further queries and complaints related to privacy under applicable laws and regulations, you could reach us at:
Contact Email Address: support@ShipGlobal.in